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Initiative · USAA · 2020 – 2022

Cloud Data & Analytics Platform

A cloud data platform at USAA processing 25B+ records a day, with an AWS architecture approved for identity, data protection and detective controls.

25B+records per day
800Kfiles per day
10xlower latency in the next generation

Problem

Analytics, risk and machine learning teams needed governed, reliable data in the cloud at a scale the on-premises platform could not support.

Approach

  • Led architecture for modular orchestration, parallelized ingestion and dynamic workload partitioning into AWS and Snowflake.
  • As part of the Cloud Data Center of Excellence, wrote and gave final approval on AWS architecture specifications for identity, data protection, financial management, infrastructure security and detective controls.
  • Delivered cloud-to-cloud data movement for claims modernization.

Governance

  • Automated lineage, catalog and sensitive-data protection.
  • Rule-based automated reprocessing with Datadog and ELK observability.

Outcome

  • 25B+ records and 800,000 files processed a day.
  • Next generation: 20x scalability, 10x lower latency, 0.01% exception rate, 99.9% SLO.

Lesson

Approve the platform's controls once, carefully, and every team that builds on it inherits them.